We offer daily triage for patients who wish to either see or speak with a clinician. Please contact the practice BEFORE 9.30am and leave a contact number and details of symptoms. This enables the clinician to prioritise and signpost patients according to priority and clinical need and allocate appointments. NB The cut off time for requests may vary at times of increased demand.
In an emergency ring 028 3835 1497 and dial option 1.
Monday, Wednesday and Friday
8.30-13.00 and 14.00-18.00
Each patient is allocated a 10 minute appointment with the clinician Each appointment is for one patient only, not for several family members. Please try to discuss only one problem per appointment If you have several problems, please inform the Triage clinician who may allocate a longer appointment if necessary
Reasons for this:
(1) The GP cannot deal with a list of problems properly in 10mins. You are at risk of having something overlooked or not dealt with properly.
(2) Other patients in the waiting room are not being seen at their appointment time and are having to wait for an unacceptable period of time.
We would appreciate your co-operation with this.