New Telephone System
When phoning the practice you will be asked to choose from 3 options, 1 for emergencies, 2 for repeat prescriptions, 3 for appointments and all other enquiries.
Please note if you choose number 1 and it is not an emergency you will be asked to ring back again and choose a different option.
If an emergency comes through while you are speaking with a member of staff you may be asked to hold or phone back.
To speak to a doctor
Patients who wish to speak to a doctor are requested to phone at 8.30am in the morning and will be asked to leave a contact telephone number and details of symptoms. The doctor will return the call. Only emergencies will be dealt with in the afternoon.